Customer Service Specialist - Bilingual (English/Spanish) Job at Corestaff Services, Houston, TX

bkpoTFRINFpMNGRUZHhPcjl2eVZZNGYxSnc9PQ==
  • Corestaff Services
  • Houston, TX

Job Description

Customer Service Specialist - Bilingual (English/Spanish)

The Bilingual Customer Service Specialist will support the process to increase the profitability of the company's finance and insurance (F&I) products and services provided to automobile dealers.

  • Location: Houston, TX 77077
  • Pay: $22.00 per hour (DOE)
  • Shift: 8AM - 5PM Monday - Friday (Onsite)
  • Bilingual - English/Spanish

Responsibilities:

  • Provide superior customer service in phone conversations, written correspondence, follow-up activities, and coordination of job responsibilities.
  • Assist processing of cancellation requests from dealers, customers and lienholders through interactive discussions.
  • Support underwriting of applications for company products
  • Support communications that assist administration of company products.
  • Provide support for administration processes and communications.
  • Maintain accurate records of communications in the transactions system.
  • Assist dealers to reconcile their records for new business, rates, online support and claims.
  • Support account setup activities and live dealer communications.
  • Back up receptionist.

Requirements :

  • High School Diploma or GED
  • Previous experience in a call center or customer support role is preferred.
  • Strong computer skills with proficiency in office software applications.
  • Excellent verbal and written bilingual communication skills in English and Spanish.
  • Ability to type efficiently while engaging with customers on various platforms.
  • Strong analytical skills to assess customer needs and provide effective solutions.
  • A positive attitude with a commitment to delivering outstanding customer service.
  • Ability to work independently as well as part of a team in a dynamic environment.
  • Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

Job Tags

Hourly pay, Shift work, Monday to Friday,

Similar Jobs

International

Environment, Health and Safety Manager Job at International

 ...WE'RE INTERNATIONAL COMMITTED TO THE ROAD AHEAD We are seeking an Environmental Health and Safety Manager to join the International Motors team at our state-of-the-art 1 million sq. ft. production facility in San Antonio, TX, where we manufacture class 6-8 and electric... 

ETS Dental

General Dentist Associate Job at ETS Dental

 ...Ready to take your dental career to the next level? We are hiring a dentist to join a locally owned, well-established private practice in Medford, OR. This is a full-time position! Our ideal general dentist candidate will have high volume Bread & Butter dentistry experience... 

K2 Staffing DFW

Sales Marketing Assistant Job at K2 Staffing DFW

 ...skills. Ambitious, with a strong desire to succeed. Ability to work both independently and as part of a team. No prior experience in marketing or sales is required, but a positive attitude and willingness to learn are a must. What We Offer: Competitive... 

Compass Group

CONCESSIONS COOK - Camp Randall Stadium & Kohl Center Job at Compass Group

 ...Position Title: CONCESSIONS COOK - Camp Randall Stadium & Kohl Center Pay Range : $18to$22 From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable... 

Strive Physical Therapy

Physical Therapist - Part Time or PRN Job at Strive Physical Therapy

Overview: Physical Therapist: Orthopedics We are growing and we need your help in enabling our patients to experience the best possible outcomes. Together we will learn, laugh, and most importantly do Meaningful Work that Impacts Lives. Our rapidly growing clinics...