Job Description

Job Description

Job Description

Join our team in the heart of Leavenworth!
Cedarbrae Inc. is seeking an experienced and motivated Retail Supervisor to help lead day-to-day store operations across our unique retail spaces along Front Street. This role is ideal for someone who thrives in a leadership position, enjoys supporting a team, and is passionate about creating a top-tier customer experience.

As a Retail Supervisor, you’ll work closely with store management to oversee floor operations, mentor staff, manage shop organization, and contribute to an engaging, customer-first environment. You’ll also play an active role in associate development, scheduling coordination, and inventory support.

Key Responsibilities:

• Supervise, support, and motivate sales associates to meet daily goals
• Delegate tasks and follow up to ensure completion
• Lead by example to uphold customer service standards and encourage team success
• Train and onboard new staff; provide ongoing development and feedback
• Support store hiring, scheduling, and daily coverage planning
• Maintain visual and operational standards in all retail spaces
• Assist with merchandise handling, including damaged goods and restocking
• Oversee opening/closing procedures and cash handling
• Ensure adherence to all Cedarbrae policies and procedures
• Provide regular feedback to the General Manager on employee performance
• Support special projects and perform additional duties as assigned

Qualifications & Skills:

• Strong leadership and communication skills
• Experience in a supervisory or team lead role (1–3 years preferred)
• Thorough understanding of retail operations and customer service principles
• Well-organized with attention to detail
• Confident in resolving customer or staff issues calmly and effectively
• Proficiency with Microsoft Office and inventory or POS software systems

Work Environment & Physical Demands:

• Must be able to lift up to 30 pounds
• Frequent walking and movement between store locations
• May require occasional use of ladders or step stools for merchandising
• Must be able to work a flexible schedule including nights, weekends and holidays
• Full-time availability required (32+ hours per week)

Cedarbrae Inc. is a locally owned retail company with multiple storefronts in downtown Leavenworth. We are proud to offer a supportive, team-oriented work culture that values both guest satisfaction and employee development. If you’re ready to step into a leadership role in a dynamic retail environment, we’d love to hear from you!

Store hours vary seasonally; locations operate seven days a week (Sunday through Saturday). Supervisors are expected to maintain schedule flexibility and support the business’s operational needs, including peak times, holidays, and special events.

Job Tags

Full time, Work at office, Flexible hours, Night shift, Sunday, Saturday,

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