Job Description

Salary Range: $100,000.00+ with Bonus

Travel required within assigned region

Job Description: To provide supervision of all day to day clinical and administrative operations in multiple designated dermatology practice locations.

Role and Responsibilities

Clinical and Administrative

· Provides clinical and administrative support and assistance to designated office teams

· Assists providers in direct patient care if necessary or as needed

· Recruits and trains personnel as required to ensure efficient and effective office workflow

· Maintains confidential personnel files

· Responsible for interim and annual employee evaluations

· Responsible for appropriate documented employee counselling with the support of HR

· Monitors employee time for OT and approval. Approves employee timecards and time off as acceptable

· Conducts consistent, documented monthly team meetings

· Develops and maintains master staffing schedule to ensure appropriate staffing in the offices daily

· Processes employee /patient incident reports with the support of HR/Chief Compliance Officer

· Provides oversight of all inventories for appropriate par levels maintained on site. Supervise medical and admin supply ordering process

· Oversees financial process at designated offices which include daily batch reconciliation, petty cash and ensuring the financials are scanned and delivered to corporate appropriately

· Reviews Provider schedules to ensure accuracy and full utilization

· Maintains daily oversight of designated office’s biopsy log management

· Ensures office compliance with OSHA, DEA, Biohazard/Waste, CLIA, HIPPA and other regulatory compliance items

· Educates clinical staff on new policies in a timely manner

· Assists with marketing initiatives to increase satellite offices revenue

· Other duties and special projects as assigned by the Director of Operations, President, or CEO

Professional

· Projects a professional manner and image

· Adhere to ethical principles

· Adapts to change

· Manages time efficiently

· Prioritizes and performs multiple tasks

· Enhance skills through continuing education

· Maintain current licenses/certifications

· Attends all staff meetings and mandatory in-service education

Communication and Position Relationships

· Treats all patients and staff with compassion, respect and empathy

· Recognizes and respects cultural diversity

· Adapts communication to individual’s ability to understand

· Uses professional telephone technique

· Uses medical terminology appropriately

· Supervises all clinical/admin staff and managers in designated offices

Legal

· Maintains confidentiality and documents accurately

· Uses appropriate guidelines for releasing patient information

· Practices within the scope of education, training, and personal capabilities

· Conducts self in accordance with Suncoast’s Employee Handbook.

· Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIA

Core Competencies

· Efficiency

· Attention to details

· Organized

· Punctual

· Takes initiative, proactive

· Team Player

· Honesty/Integrity

· Flexible

· Calm under pressure

· “A Doer”, persistence

· Problem solver, Strategic thinking, Creativity

· Analytical skills

· Clear and concise communication/Listening skills

· Quick Learner, Intelligence

· Follow through on commitments

· Enthusiastic, Friendly, Positive attitude

· Openness to advice and constructive criticism

· Strong work ethic

Physical Demands

· Prolonged sitting/standing /walking

· Frequent travel

· Occasional Weekends

· Fast paced, challenging environment

· Multitasking

· Repetitive head, neck, hands wrists and arm motion/rotation

· Extensive reading, writing, typing required. Typing speed 45wpm +

· Lifting to 25lbs

· Transferring and positioning of patients

· Frequent use of office administrative, computer, phone, and medical equipment

Qualifications and Education Requirements:

• High school diploma, AA degree or higher required. Bachelors or Master’s degree preferred.
• Knowledgeable in computer programs, EMR systems, customer service, excellent verbal communication skills.
• Three to Five years of experience in a clinical supervisory/operational role in a physician practice environment.
• Travel as needed.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Bonus

Experience:

• Multi-practice managerial experience (Required)
• Medical Terminology: 3 years (Preferred)
• Medical office management: 3 years (Preferred)
• EMR systems: 3 years (Preferred)

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