Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

bUpGUFRITVlLWVpSZXh5dDhQeVZZWUgvS3c9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Serenity Home Healthcare

Private Duty Pediatric RN/LPN Job at Serenity Home Healthcare

 ...Serenity Home Healthcare, INC . is an agency seeking Nurses to provide one-on-one private duty nursing care We honor and respect our RN's and LPN's and for us, you are not just another employee, you're part of our family! Our Nurses get 24/7 support from our experienced... 

The Hollister Group

Receptionist Job at The Hollister Group

 ...Receptionist Our client, located in the Natick area, is looking to hire a receptionist on a potential contract to hire basis to provide front desk administrative support for their busy office. The ideal candidate for this role will need to have 0-1 years of office... 

Sioux Falls Best Western Plus Ramkota Hotel

Part Time Restaurant Server and/Or Bartender Job at Sioux Falls Best Western Plus Ramkota Hotel

Job Summary: As a Restaurant Server, you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each others success in a fast-paced environment. Benefits... 

K&K METAL RECYCLING, LLC

Truck Driver Class A CDL Job at K&K METAL RECYCLING, LLC

 ...recycling center for many years. At KKMR we take pride in what we do and the services we offer. We are looking for a Class A CDL Truck Driver who will be responsible for local pick-up and delivery of scrap metal. Home Daily. Duties: Pick-up scrap metal... 

Benjamin Rose

Director of Behavioral Health Job at Benjamin Rose

 ...the overall operations of the behavioral health services department including program planning...  ...(MHDT, Counseling and Psychotherapy as well as any additional services. Lead the...  ...times. REPORTS TO AND EVALUATED BY: Director of Community Services and Programs...