Voice Network Technician Job at Blue Signal Search, Decatur, IL

bjVCS1EzTVpLWWRXZlJldDh2ZVFaWUQ2SUE9PQ==
  • Blue Signal Search
  • Decatur, IL

Job Description

Our client is a leader in the fiber-optic and voice services industry with over 15 years of history providing first-rate internet services. They are hiring a Voice Network Engineer to deploy, maintain, and modify their VoIP and hosted PBX services for enterprise customers.

The Voice Network Engineer will utilize their understanding of voice engineering to provide technical support to assigned accounts. They will devise and modify VoIP and hosted PBX solutions to meet the individual networking challenges of end clients.

This Role Offers:

  • Competitive base salary, plus comprehensive benefits, including medical/dental, and 401(k) match.
  • Flexible work hours and strong work/life balance.
  • Multiple advancement paths. Opportunity to develop niche skills.
  • Outstanding company culture with a focus on camaraderie and respect.
  • Opportunity to build an advanced skillset in wireless/telecom network infrastructure.
  • Large pool of technical resources and software tools.

Focus:

  • Design, administer, and optimize performance for a range of network systems, including VoIP, SIP trunks, PBX platforms, and servers.
  • Ensure an in-depth understanding of clients and their business needs/goals. Present best voice solutions maximizing customer value.
  • Provide technical network support and modify customer accounts as needed.
  • Utilize knowledge of voice technology to train and educate customers on phone system functions and abilities. Act as point of contact for questions and concerns that arise.
  • Adhere to policies, procedures, and associated training plans for voice network administration, usage, and disaster recovery.
  • Support new and existing equipment, hardware, and software upgrades.
  • Keep accurate inventory of network equipment.
  • Provide a superior level of customer service to enterprise customers.

Skill Set:

  • 5+ years of experience in IT support, voice, and/or data roles.
  • Bachelor’s degree in Information Technology, Engineering, or related field.
  • Proven experience with enterprise-level voice solutions a plus.
  • Able to interpret problems and present clear, actionable solutions to people across a range of departments.
  • Ability to communicate with internal teams as well as customers to resolve ticket and technical issues.
  • Experience with Microsoft Office 365 and common CRMs like Salesforce.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in telecommunications recruiting. Our telecommunications recruiters have a proven track record of placing top tier talent in the industry, with deep expertise in wireless, fiber, network infrastructure, etc. Learn more at bit.ly/46Gs4yS

Job Tags

Flexible hours,

Similar Jobs

Insight Global

Business Analyst Job at Insight Global

 ...Insight Global is looking for a Business Analyst to be onsite in Phoenix AZ 5 days a week. This is a Entry to Junior level position! This position will require 2 rounds of interviews! Summary: Requirement Gathering: Review reference documentation such as... 

Aveanna Healthcare

Aveanna Healthcare Private Duty Nurse - RN : Days - PRN Job at Aveanna Healthcare

Join a Company That Puts People First!Registered Nurse- RN - Days PRNWe are one of the largest private duty nursing companies in the nation and growing! At Aveanna, we're proud to foster a workplace culture that celebrates diversity, encourages connection, and supports... 

MAJESTIC DEVELOPERS

CAD Designer Job at MAJESTIC DEVELOPERS

 ...Known for its innovative approach and commitment to sustainable design, the firm is dedicated to building properties that enhance communities...  ...contribute to long-term growth. Job Overview: As a CAD Designer at Majestic Developers, you will be responsible for... 

Ernst & Young

System Administration and DevOps - Service Delivery Center - Senior Analyst - AI and Data Job at Ernst & Young

 ...and integrity among its employees and expects all candidates to demonstrate these qualities. Senior Analyst AI and Data - Solutions Delivery Center: This position could be located in TX (primary), FL. EY is the only professional services firm with a separate... 

Eternal

Performance Technician Job at Eternal

We are hiring for an exciting and impactful full time role, Performance Technician, to assist in the administration of our performance testing batteries within our sports science facility, and to help bring to life a key tier of our holistic human performance and longevity...