Voice Network Technician Job at Blue Signal Search, Decatur, IL

bjVCS1EzTVpLWWRXZlJldDh2ZVFaWUQ2SUE9PQ==
  • Blue Signal Search
  • Decatur, IL

Job Description

Our client is a leader in the fiber-optic and voice services industry with over 15 years of history providing first-rate internet services. They are hiring a Voice Network Engineer to deploy, maintain, and modify their VoIP and hosted PBX services for enterprise customers.

The Voice Network Engineer will utilize their understanding of voice engineering to provide technical support to assigned accounts. They will devise and modify VoIP and hosted PBX solutions to meet the individual networking challenges of end clients.

This Role Offers:

  • Competitive base salary, plus comprehensive benefits, including medical/dental, and 401(k) match.
  • Flexible work hours and strong work/life balance.
  • Multiple advancement paths. Opportunity to develop niche skills.
  • Outstanding company culture with a focus on camaraderie and respect.
  • Opportunity to build an advanced skillset in wireless/telecom network infrastructure.
  • Large pool of technical resources and software tools.

Focus:

  • Design, administer, and optimize performance for a range of network systems, including VoIP, SIP trunks, PBX platforms, and servers.
  • Ensure an in-depth understanding of clients and their business needs/goals. Present best voice solutions maximizing customer value.
  • Provide technical network support and modify customer accounts as needed.
  • Utilize knowledge of voice technology to train and educate customers on phone system functions and abilities. Act as point of contact for questions and concerns that arise.
  • Adhere to policies, procedures, and associated training plans for voice network administration, usage, and disaster recovery.
  • Support new and existing equipment, hardware, and software upgrades.
  • Keep accurate inventory of network equipment.
  • Provide a superior level of customer service to enterprise customers.

Skill Set:

  • 5+ years of experience in IT support, voice, and/or data roles.
  • Bachelor’s degree in Information Technology, Engineering, or related field.
  • Proven experience with enterprise-level voice solutions a plus.
  • Able to interpret problems and present clear, actionable solutions to people across a range of departments.
  • Ability to communicate with internal teams as well as customers to resolve ticket and technical issues.
  • Experience with Microsoft Office 365 and common CRMs like Salesforce.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in telecommunications recruiting. Our telecommunications recruiters have a proven track record of placing top tier talent in the industry, with deep expertise in wireless, fiber, network infrastructure, etc. Learn more at bit.ly/46Gs4yS

Job Tags

Flexible hours,

Similar Jobs

Dependable Staffing

Hospital Pharmacist Job at Dependable Staffing

 ...Staffing is currently recruiting pharmacists with at least 1 year of recent inpatient pharmacist experience to work in a hospital pharmacy setting. Start date will be upon completing application and on-boarding process. Schedule rotation 7on/ 7off, 8pm-8am for 13 week... 

SpringHill Suites Cheraw

Bartender Job at SpringHill Suites Cheraw

Raines Co. - Your Future is NowPosition Summary: The bartender is responsible for providing the highest quality of service to guests in...  ...company that develops, operates, and owns the worlds leading hotel brands as well as boutique hotels. Raines has maintained a family... 

624 Agency

Email Marketing Strategist Job at 624 Agency

 ...We are looking for a creative and analytical Email Marketing Strategist who is passionate about all things retention marketing, email and SMS. You love digging into the data, are familiar with Klaviyo, Attentive and similar ESPs, but also appreciate the creative side... 

Insight Global

Call Center Representative Job at Insight Global

 ...Job Description: An employer in the Cincinnati, OH area is seeking Call Center Representatives to join their team for a 6-month contract to hire position. These employees will be joining their Client First Center team and are responsible for engaging with customers through... 

Ripple Logics

Software Support Agent Job at Ripple Logics

 ...Overview This position requires customer support for agents using software for their clients. Communicating with agents regarding any support required to use the software. The Agent Success and Support responsibilities include innovating and expanding the support...