System Administrator
Onsite at Richmond, VA (Locals Only)
Job Description:
•Establishes and implements enterprise level policy and procedure for conducting and maintaining the IT Asset Inventory.
•Plans and implements both current and future system processes, including user interface, security policies, and motivate the Agency to embrace desired change.
•Actively maintain IT Requests mailbox to ensure that user issues are delegated and resolved timely.
•Supports agency users via telephone, e-mail and in-person to effectively resolve IT requests and meet initiatives.
•Install and configure applications to include but not limited to; installs, troubleshoots, upgrades, integrates, and maintains systems, software, workstations, printers and wireless devices.
•Support and collaborate with team members and other technical staff to resolve IT requests.
•Prepare the facilitation of video conferencing for users.
•Schedule shipping of equipment to facility locations.
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