Position Summary:
The General Manager partners with the Director of Retail and Assistant Store Manager to lead a profitable and customer-centric environment through the successful development of their team. Responsibilities include managing all aspects of a single store including; hiring and developing talent, maintaining consistent store controls and applying merchant skills to curate a compelling customer experience.
Essential Job Duties and Responsibilities: (Additional duties may be assigned)
· Supervises merchandising initiatives and maintains sales floor presentation
· Review department/store trends and recommend and initiate changes for maximizing goals and objectives.
· Oversees and supports sales team and drives revenue in order to meet sales goals
· Responsible for maintaining profitability of the retail store
· Recognizing the necessity of adhering to all deadlines
· Routinely manage correspondence with customers via email and conveying information with sales team as needed
· Presence on sales floor to support selling culture while balancing operational tasks
Skill Set Requirements:
· Capable of working in a fast-paced environment
· Can prioritize multiple work assignments simultaneously
· Ability to train a multitude of people if necessary
· Organization skills including time management
· Eager for growth opportunities
· High energy, passionate, resourceful, dependable and driven
· Fluency with information technology
· Adaptable and receptive to change
· Excellent work-ethic and initiative
· Possesses strong assessment and decision-making skills
Supervisory Responsibilities:
Education and Experience:
· High School Diploma or GED required.
· 5+ years of experience as a Manager in a fast-paced environment
Special Requirements: must be able to work nights, weekends and holidays.
Equipment Used:
Computer, printer, scanner, telephone, photocopier and POS system
Computer Software: Outlook, Word and Excel
Physical and Mental Requirements:
· Ability to sit, stand, walk, talk, hear, reach, push, pull, lift, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.
· Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to move objects.
· Plan or direct fairly complex work methods or operations that obtain size, shape, or physical qualities of product.
Environmental Conditions:
Work is performed in a typical retail store environment.
MacKenzie-Childs is an EEO employer
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