Full-Time Spa Supervisor
About Stone Creek Club & Spa:
Stone Creek Club & Spa is the Northshore’s premier sports resort, offering a one-stop destination for fitness, social, and lifestyle needs. Our world-class amenities include fitness, swimming, spa, and tennis programs, all designed to provide an unparalleled experience for our members. We pride ourselves on exceptional service, ensuring our members achieve their wellness goals in a welcoming and luxurious environment.
Position Overview:
Stone Creek Club & Spa is seeking a Spa Supervisor to oversee the daily operations of our spa area, ensuring exceptional guest experience and smooth business operations. This leadership role requires strong organizational skills, customer service expertise, and a passion for wellness.
Key Responsibilities:
✨ Guest Service & Experience
• Ensure every guest receives outstanding service from check-in to check-out.
• Address guest concerns and resolve issues professionally.
• Assist in coordinating personalized treatments for guests.
👥 Staff Management & Training
• Oversee the spa team, including therapists, receptionists, and other spa staff.
• Assist with recruiting, training, and scheduling staff.
• Ensure team members are up to date on spa policies, procedures, and treatment offerings.
📊 Operations & Administration
• Manage daily spa operations, including inventory, equipment maintenance, and cleanliness.
• Handle booking schedules and spa treatment reservations.
• Assist with budgeting, financial reporting, and cost control.
• Work at the spa desk 10-20 hours per week to support operations.
• Receive all spa products and maintain financial checkbook records.
📢 Marketing & Promotion
• Support promotional efforts for spa services, special offers, and packages.
• Engage with guests for feedback and encourage repeat visits.
• Assist with social media or online content to enhance brand visibility.
✅ Quality Control
• Maintain spa cleanliness, safety, and hygiene standards.
• Ensure spa services are delivered at a high standard and in alignment with the brand.
🤝 Collaboration
• Work closely with the Spa Manager to achieve operational goals.
• Partner with other club departments to enhance the member experience.
Required:
• Must be available 8 am – 1 pm on Saturdays
• Some nights (around 4x a month)
• Full-time job with full benefits package
Key Skills & Qualifications:
✔ Strong leadership skills to guide and motivate a team.
✔ Excellent communication and customer service abilities.
✔ Problem-solving mindset to address challenges efficiently.
✔ Customer-focused approach to enhance guest satisfaction.
✔ Strong organizational skills to manage bookings, inventory, and daily tasks.
Why Stone Creek?
At Stone Creek Club & Spa, we believe in fostering a positive and team-oriented environment where employees thrive. As part of our team, you'll enjoy:
✅ A dynamic and upscale work environment
✅ Competitive pay & benefits
✅ Opportunities for career growth within our luxury spa & wellness community
Are you passionate about wellness and hospitality? Join our team and help us create an unforgettable spa experience for our members!
...Client Relations Representative | Entry Level In our Entry Level Client Relations Representative position, we aim to teach and develop our team into well-rounded professionals by incorporating our core values. The primary responsibility of our Client Relations Representatives...
...Fogelman is interviewing experienced Property Managers for Sandstone Creek Apartments, a 364-unit community located in the Overland Park... ...order to accomplish property objectives as set forth by the Regional Vice President, ownership group, and Fogelman Properties. These...
...County, TN $80,000-$105,000 plus benefits We are seeking an experienced Piping Designer to support plant and engineering projects across multiple chemical production facilities. This role requires hands-on fieldwork, strong design skills, and the ability to work...
...Kelly is hiring a Lab Technician Lead for one of our clients in Salinas, CA ~ seeking candidates with 2-3 years of experience... ...experience. ~$22 - $25 depending on experience ~ Temp to hire ~ Shift: Tuesday - Saturday or Sunday - Thursday 12:00 PM - 8:30 PM...
...Thank you for your interest in this position. Please Apply Via Online at Company Website: Work & Earn Online as a Virtual Assistant Become a Virtual Assistant and start getting paid for doing general freelance work, tasks and projects from home on behalf of companies...