Recruitment Manager Job at MSH, Miami, FL

bTVOS1Eza2VLSWxZZHhLdStmZVFZWVAvSmc9PQ==
  • MSH
  • Miami, FL

Job Description

About MSH

MSH partners with leading organizations to deliver world-class talent solutions. We pride ourselves on driving business success through customized recruitment outsourcing and talent acquisition strategies. As a Client Services Manager (CSM) dedicated to a key RPO account, you’ll play a pivotal role in managing and growing a strategic client partnership while directly driving talent acquisition efforts to ensure exceptional delivery and client satisfaction.

About the Role

As a Client Services Manager , you will act as the primary point of contact for MSH’s relationship with the client while taking full ownership of the recruitment delivery process. This senior-level account management role requires managing client expectations, building strong relationships, and personally recruiting to deliver top-tier talent. You’ll ensure alignment with the client’s talent acquisition strategy, directly contributing to hiring outcomes while overseeing operational excellence on a day-to-day basis.

This is a hybrid position, requiring onsite collaboration at the client location part of the week and remote work for the remainder.

Key Responsibilities

Client Relationship Management

  • Build and maintain strong, trusted relationships with key client stakeholders, acting as the primary liaison between MSH and the client.
  • Regularly meet with client leadership to understand business needs, hiring priorities, and long-term workforce strategies.
  • Provide strategic guidance and actionable insights to enhance the client’s talent acquisition outcomes.
  • Proactively address client concerns and escalate issues as necessary, ensuring timely resolution.

Recruitment Delivery & Ownership

  • Take full ownership of requisitions, personally sourcing, screening, and recruiting candidates across various roles and levels.
  • Collaborate with hiring managers to gather detailed role requirements and ensure alignment on candidate profiles.
  • Utilize sourcing strategies to identify and engage top talent, leveraging tools, networks, and industry knowledge.
  • Conduct thorough candidate assessments, present qualified talent to hiring managers, and manage the interview and feedback process.
  • Maintain an organized and up-to-date pipeline of candidates, ensuring timely and efficient delivery of hiring goals.

Operational Excellence

  • Actively manage the end-to-end recruitment lifecycle for assigned requisitions, ensuring a seamless and high-quality experience for all stakeholders.
  • Partner with recruitment coordination teams to ensure smooth scheduling, candidate communication, and onboarding.
  • Monitor and report on recruitment metrics, including time-to-fill, candidate quality, and hiring manager satisfaction, while identifying areas for improvement.
  • Continuously refine processes to align with client needs and improve recruitment efficiency.

Leadership & Team Collaboration

  • Mentor and support other recruiters and coordinators assigned to the client account, ensuring alignment with client and MSH standards.
  • Act as the onsite ambassador for MSH, fostering collaboration between the client and delivery team.
  • Lead regular check-ins and strategy sessions with both the client and internal teams to align on goals, challenges, and performance.

Job Tags

Remote job,

Similar Jobs

Associated Press

Washington, D.C. Photographer (Photographer) Job at Associated Press

 ...world's population sees AP journalism every day. The Associated Press seeks a talented visual journalist to work in Washington, D.C. as a photographer and multi-format journalist. In this role, you will work among a team of journalists and editors to deliver spot,... 

Sodexo

Bartender - Airport Lounges Job at Sodexo

Bartender - Tipped UF463T Job Overview: The Bartender will provide exceptional customer service, and mix and serve drinks to patrons, directly or through wait staff, quickly and without waste. Bartenders must work well with wait staff and other staff to ensure...

Kruza Legal Search

Trademark Attorney Job at Kruza Legal Search

 ...About the Company - Prestigious Trademark firm located in Philadelphia seeks to add an experienced Trademark attorney. Candidate will focus on providing trademark, copyright, domain name, and internet advice, including prosecution and enforcement. This is a wonderful... 

Baillie Lumber

Corporate Aircraft Pilot Job at Baillie Lumber

 ...aircraft: 500 hours Cessna Citation Model aircraft: 100 hours Ratings (Commercial license, Multi engine rating, Instrument rating, Airline transport pilot license for pilot in command CE-500 type rating is preferred. Federal aviation second class medical... 

One Source Technical

Emergency Medicine Physician Job at One Source Technical

 ...Emergency Medicine Physician - Direct Hire Full-time Competitive Salary Excellent Benefits Package Relocation Assistance Bonus Eligible Interview Travel Reimbursed Willingness to Travel -Occasionally Location: Geneva, NY (Beautiful Finger Lakes...