About MSH
MSH partners with leading organizations to deliver world-class talent solutions. We pride ourselves on driving business success through customized recruitment outsourcing and talent acquisition strategies. As a Client Services Manager (CSM) dedicated to a key RPO account, you’ll play a pivotal role in managing and growing a strategic client partnership while directly driving talent acquisition efforts to ensure exceptional delivery and client satisfaction.
About the Role
As a Client Services Manager , you will act as the primary point of contact for MSH’s relationship with the client while taking full ownership of the recruitment delivery process. This senior-level account management role requires managing client expectations, building strong relationships, and personally recruiting to deliver top-tier talent. You’ll ensure alignment with the client’s talent acquisition strategy, directly contributing to hiring outcomes while overseeing operational excellence on a day-to-day basis.
This is a hybrid position, requiring onsite collaboration at the client location part of the week and remote work for the remainder.
Key Responsibilities
Client Relationship Management
Recruitment Delivery & Ownership
Operational Excellence
Leadership & Team Collaboration
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