RAM Mounts is a leading manufacturer of rugged mounting solutions for mobile electronics in any type of vehicle, vessel or aircraft. RAM’s product line includes fleet mounting systems for iPads and other tablets, rugged handhelds, smartphones, GPS, two-way radios, police consoles, video surveillance, commercial marine and aviation electronics. With over 4,000 modular components, RAM products can be configured for virtually any mobile requirement. RAM is committed to offering the highest quality products, manufactured in Seattle, WA.
Job Summary
RAM Mounts is seeking an organized and professional Receptionist and Customer Service Representative to organize office activities and operations and provide reception at the corporate office front desk (50%) AND provide a variety of CS functions including maintaining a professional and friendly attitude while diagnosing and troubleshooting customer issues, with an emphasis on taking care of problems before they arise (50%). They will collect all necessary information from customers, resolve their issues, follow up with them as needed, and deliver actionable data to internal teams to support proactively improving the customer experience from start to finish. As the first impression seen by clients and staff alike, the Receptionist and Customer Service Representative sets the tone for creating a welcoming environment for all visitors to our Seattle office. The right candidate will have the support they need to grow, as this role will be managed by the Director of Marketing.
Specific Duties: Receptionist (50%)
Specific Duties: Customer Service (50%)
Qualifications
Education
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is often required to perform the following activities:
Hourly Range: $22.00 - $28.00 per hour
Benefits:
Position Status: Full Time
Position Location: Onsite
A drug screening will also be required (THC or Marijuana not screened during pre-employment test).
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