Quality Control Officer Job at AppleOne Employment Services, Wilmington, NC

bXBGS1NIMGFLNGRTZHhDcDgvYVJaWVQvS2c9PQ==
  • AppleOne Employment Services
  • Wilmington, NC

Job Description

We are seeking a highly motivated and detail-oriented Quality Officer to join our team. This critical role will be responsible for ensuring our operations consistently meet the highest standards of quality, safety, and compliance. The ideal candidate will be a proactive problem-solver with strong analytical skills, a keen eye for detail, and a passion for driving continuous improvement. Responsibilities:

  • Develop, implement, and maintain quality management systems (QMS) aligned with industry best practices, regulatory requirements (e.g., DOT, HAZMAT), and customer specifications.
  • Conduct regular audits and inspections of equipment, facilities, and processes, identifying areas for improvement and ensuring adherence to established quality and safety protocols.
  • Analyze data and performance metrics to identify trends, root causes of quality issues, and opportunities for process optimization.
  • Utilize data-driven approaches to drive impactful change.
  • Collaborate with cross-functional teams to develop and implement corrective and preventive actions (CAPA) to address quality issues and foster a culture of continuous improvement.
  • Develop and deliver training programs for employees on quality standards, procedures, and best practices.
  • Serve as a liaison between internal departments and external stakeholders (including customers and suppliers) to address quality-related concerns and ensure alignment with expectations. Monitor and evaluate supplier performance to ensure the consistent delivery of high-quality materials and services.
  • Lead investigations into customer complaints and non-conformances, implementing effective resolutions and preventive measures.
  • Stay informed about industry trends, regulatory updates, and emerging best practices to continuously enhance the company's QMS.
  • Prepare and present reports to management on key quality performance indicators (KPIs), trends, and improvement initiatives.

Qualifications:

  • Bachelor's degree in Quality Management, Engineering, Business Administration, Supply Chain Management, or a related field.
  • Minimum of 3 years of experience in a quality assurance or quality control role, preferably within the transportation, logistics, or a related regulated industry.
  • Deep understanding of quality management principles, standards, and methodologies (e.g., ISO 9001, TQM, Six Sigma, Lean). Proven proficiency in data analysis and statistical tools for quality improvement (e.g., Pareto analysis, root cause analysis, statistical process control, process capability analysis).
  • Exceptional communication, interpersonal, and presentation skills, with the ability to effectively interact with all levels of the organization and external stakeholders.
  • Demonstrated ability to lead cross-functional teams and drive successful continuous improvement initiatives.
  • Strong problem-solving skills, meticulous attention to detail, and a commitment to accuracy and thoroughness.
  • Knowledge of relevant regulatory requirements and compliance standards applicable to the transportation industry (e.g., DOT regulations, HAZMAT safety standards) is required. Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), or other relevant certifications are highly desirable.

Job Tags

Similar Jobs

Addison Group

Human Resources Coordinator Job at Addison Group

 ...Contract to Hire Opportunity Location: Houston, TX (77063) Compensation: $27+ Maintains confidentiality on all matters related...  ...requests, documentation for personnel files, EEO statistics for government filings and other reporting requirements. Maintains... 

AXISPRO PHYSICAL THERAPY LLC

Physical Therapist Job at AXISPRO PHYSICAL THERAPY LLC

 ...AxisPro Physical Therapy, LLC is a multi-specialty therapy clinic specializing in physical, occupational, hand, pelvic floor, and lymphedema...  ...As we continue to grow, we are seeking an additional physical therapist to join one of our three locations. Our rapid expansion... 

AELUM INC

Customer Service Representative Job at AELUM INC

Responsibilities:Sell domestic and international travel packages, including cruises, land packages, air, car, hotel and activitiesShare knowledge and expertise from personal experiences and/or education study tripsCounsel clients on all aspects of travel planning...

24 Seven Talent

Senior Packaging Designer - Toy Job at 24 Seven Talent

 ...Lead the design and execution of innovative, on-brand toy packaging for MGA Entertainment. Manage packaging projects from concept to production, ensuring quality and market relevance. Key Responsibilities: Design and execute trend-forward toy packaging aligned with... 

Vow'd Weddings

Keyholder-Senior Stylist Job at Vow'd Weddings

Job Description Who We Are Vowd Weddings is a different kind of wedding brand, and that starts with our people. Our rapidly growing team is a diverse mix of passionate individuals, aligned in building a brand that is authentic, approachable, and most importantly...