Job Description

Job Title: Quality Assurance Manager - Processing

Department: Quality Assurance

Reports to: Regional Quality Assurance Manager

FLSA Status: Exempt

Pay Range: Salary

Role Summary:

The Quality Assurance Manager - Processing is responsible for managing the quality department with responsibility for total product / package quality, cost management, safety, compliance, GMPs, and executing all QA protocols to ensure Plant Quality service objectives are met. In addition, the main duties include overseeing the quality assurance functions and process controls, supervising personnel to complete the daily QA tasks; full compliance with SOPs and safety requirements, administrative policies; monitoring of records, personnel development, process improvements and departmental cost performance. The position will be primarily out on the production floor working with the quality team and partnering with other departments on quality issues.

Key Duties and Responsibilities:

• Responsible for planning, coordinating, and directing quality control programs designed to ensure continuous production of products consistent with established standards.
• Develop and analyze statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
• Supervises accurate and timely reporting of work documentations and records to ensure integrity and retention requirements.
• Formulate and maintain quality assurance objectives and coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
• Direct workers engaged in inspection and testing activities to ensure continuous control over materials and products.
• Write, update, and maintain quality SOP's (Standard Operating Procedures).
• Ownership of quality KPIs and develop action plans to improve.
• Plan, promote, and organize training activities related to product quality and reliability.
• Assist in the investigation and tracking of customer complaints regarding quality.
• Possess solid root cause problem solving capability.
• Initiate effective and efficient actions to resolve process and people variances.
• Recommend staffing levels based on quality requirements. Using good and prudent judgment for the hiring and promoting of personnel to meet departmental and operational needs.
• Reviews, evaluates, counsels, disciplines, and discharges employees as necessary to ensure successful performance by the department.
• Champion internal audit process and maintain audit readiness.
• Knowledge of Basic Lean principles and tools including 5S, Standard Work and Sustainability
• Support continuous improvement through teamwork, shared best practices and personnel and self -development.
• Work with the Lab Manager assuring timely and accurate reporting of lab data.
• Maintain site level NCRs (non-conformance reports) and log on non-conformance log to present during morning MRB (Material Review Board) meetings.
• Ensures compliance with necessary cGMP standards.
• Must stay current with regulatory compliance requirements applicable to the industry such as FDA, State Department of Health, USDA, and OSHA regulations by conducting research on such matters utilizing regulatory publications and websites.
• Where applicable, maintains audit readiness to cGMP standards and chairs or supports thurd party certification audits.

SKILLS AND QUALIFICATIONS:

• Bachelor’s degree from a four (4) year college or university preferred, however, a combination of education and experience/training is acceptable.
• Pharmaceutical or food service manufacturing experience is preferred.
• 3 Years’ experience managing hourly and salaried employees in a high quality-manufacturing environment.
• Must have extensive knowledge of ERP Systems (SAP preferred).
• Strong Leadership skills, a desire to help others achieve their best.
• Direct experience and knowledge of computer software and database programs, statistical process control, analytical instrumentations, and quantitative analysis reporting.
• Good communication skills, high attention to detail, basic math skills
• Familiar with the regulatory requirements, DOH, FDA, USDA, OSHA
• Work environment includes normal office to plant operations with cold/hot conditions.
• Comply with all company policies and procedures.
• Able to work at a fast pace within a team and a diverse workforce environment.
• Required to use all personal protective equipment provided by the company in compliance with regulations.
• Must be flexible and able to work at times long hours and weekends as required by business needs.
• Quality, safety-minded, reliable, precise, and self-motivated.
• Other duties as assigned.

ADDITIONAL MINIMUM QUALIFICATIONS:

• Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance.
• Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks.
• Must be able to handle organic matter daily, able to wear PPE as appropriate (eye, face, hand, arm, head, foot, body, fall protection), and able to be exposed to hot, cold, wet, humid, or windy conditions while wearing PPE (95 degrees or greater)
• Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
• Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)

WORK SCHEDULE:

45+ hours weekly with flexible hours depending on business needs. Must be available to work occasional evenings, weekends and holidays.

Equal Opportunity Employer / Trulieve Supports a Drug Free Workplace

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