Ocean Export Agent Job at Morrison Express, Elk Grove Village, IL

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  • Morrison Express
  • Elk Grove Village, IL

Job Description

Role & Responsibilities:

  • To perform district ocean export operations and provide all associated documentation.
  • Work closely with sales and account managers in order to respond expeditiously to customers’ needs.
  • Communicate to customers, carriers and other offices/agents in a quick and thorough manner
  • Coordinate bookings and documentation with carriers/co-loaders, shippers and sales responsible person or office.
  • Originate documentation with Shipper’s Letter of Instruction (SLI) and/or Letter of
  • Credit for accuracy of:
  • shipper/consignee marks and numbers.
  • calculations of weight, volume, dimensions, inland cartage and freight charges/
  • goods description/clauses and delivery terms, and also check Third Party documents for correctness.
  • ensure billing for services is rendered by completing all accounting procedures and data entries properly.
  • documents (both payable and receivable) are completed accurately and forwarded in a timely manner.
  • Complete all outbound moves; this includes, but is not limited to, ITs and permits to transfer.
  • Obtain all necessary documents and charges prior to releasing freight; to supply sufficient documentation that will accurately verify all carrier invoices before payment approval.
  • Trace lost freight and shortages; to follow-up with shipping lines and inform all stations/agents involved of these actions. File preliminary notices of claim.
  • Assure that each file contains all its necessary documentation in correct sequence; to notify all parties that payable and receivable documents are completed accurately and forwarded in a timely manner; to develop clear, concise, accurate records that enable the Accounting department to properly credit and bill A/R and A/P.
  • Perform cargo tracking with carrier/co-loader to ensure cargo confirmed on board and also confirm on board at transshipment point.
  • Complete all tracking and billing milestones as set forth by company guidelines.
  • Perform any other duties that may be assigned by the Department Manager/District Manager.

Qualifications:

  • Some college or AA degree from an accredited college.
  • Minimum 1-2 years of experience in F/F Ocean operations processes and procedures.
  • Proven ability to communicate effectively with clients and vendors.
  • Attention to detail, deadline-oriented, dependable, persistence, time management, independent, documentation skills, scheduling and reporting skills.
  • Proven ability to suggest and implement corrective actions in case of issues that may arise.
  • Ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
  • Ability to think creatively and strategically to solve complex problems.
  • Candidates must be self-motivated, customer service oriented, and eager to ensure the success of the team.
  • Ability to function independently, with minimal supervision, and thrive within a fast-paced and sometimes ambiguous environment.

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