Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

bjVWS1Fua2VLb1JaZWhhdTkvV1liSUg3SkE9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Neighbors Relocation Services

Conductor Para Compañía de Mudanza - Camión de Caja de 26 Job at Neighbors Relocation Services

 ...Conductor de compaa de mudanza, camin de caja de 26' (Este no es un puesto de bodega sino un puesto de conductor) Neighbors Moving and storage somos una empresa de mudanza local, sus propetarios son veteranos. Somos una empresa enfocada en busca de conductores... 

The Middlesex Corporation

Dump Truck Driver - Nights Job at The Middlesex Corporation

 ...United States with Middlesex Paving earning an equally solid regional presence and reputation. Position Summary: A Dump Truck Driver operates tri-axle trucks to transport and deliver materials such as asphalt, dirt, gravel, sand, or debris to and from construction... 

Insta360

Event Coordinator/Manager Job at Insta360

Insta360's Los Angeles team is responsible for overseeing Business Development, Marketing, PR and Sales across North America. We are seeking a highly motivated, organized and hardworking Event Coordinator, Sr. Event Coordinator of Event Manager who will source, pitch and...

Calculated Hire

Receptionist Job at Calculated Hire

 ...Calculated Hire is looking for a reliable and friendly Receptionist to work with one of our public sector clients in Lexington, KY. They are a community-based office that puts an emphasis on excellent service and positive interactions. Minimum qualifications: High... 

Safety Management Systems

Offshore Safety Medic Job at Safety Management Systems

 ...Intermediate and Basic Life Support care to the sick and injured, offshore and in the industrial environment in accordance with local,...  ...necessary on an offshore or industrial project. Duties: Medical Must meet and fulfill the medical qualifications, requirements...