Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

bjVWS1Fua2VLb1JaZWhhdTkvV1liSUg3SkE9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Vital Care of Shelton

Home Infusion Pharmacist Job at Vital Care of Shelton

 ...Vital Care of Shelton seeks a dedicated Home Infusion Pharmacist to join our dynamic team. Join a team that is committed to providing...  ...What We Offer: Competitive salary Comprehensive benefits package Opportunities for professional growth and development A... 

City of St. Petersburg

Marina Assistant Job at City of St. Petersburg

Marina Assistant Location Saint Petersburg, FL : This is responsible public contact work in the daily operation of a Municipal Marina. Work involves leasing boat space, collecting fees, enforcing marina rules, inspecting marina facilities to ensure safe operation and... 

Storm2

Senior Trader Job at Storm2

&##127970; About The Company; I'm partnering with a leading Cryptocurrency Trading firm providing liquidity, trading, and investment services across digital assets. They operate in global markets, serving retail and institutional clients, with a strong focus on... 

SEPHORA

Assistant Store Manager, Park Meadows Job at SEPHORA

Job ID: 261788 Store Name/Number: CO-Park Meadows (0172) Address: 8505 Park Meadows Center Dr, Littleton, CO 80124, United States (US) Hourly/Salaried: Salaried (Exempt) Job Type: Full Time Position Type: Regular Job Function: Stores - Leadership ...

Brooklyn District Attorney's Office

Assistant District Attorney - Conviction Review Unit Job at Brooklyn District Attorney's Office

 ...The Brooklyn District Attorneys Conviction Review Unit (CRU), the largest and most prolific unit of its kind, has an opening for an experienced trial attorney with extensive investigative experience, some of it preferably in corruption- and/or wrongful conviction-related...