Lead Receptionist Job at Sedgebrook, Lincolnshire, IL

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  • Sedgebrook
  • Lincolnshire, IL

Job Description

Title : Lead Receptionist

Status : Non-Exempt, Full-Time

Work Schedule : Monday-Friday, 8:00 AM-4:00 PM

Rate of Pay : $19.00-21.00/hour based on experience

Clinical Office Experience Preferred!

At Sedgebrook, we embrace and celebrate meaningful relationships to enrich the lives of those we serve. Join us in making a difference in the community and in the lives of our residents.

We are looking for a hospitality-focused Lead Receptionist to join our team! This position plays a vital role in ensuring the smooth operation of Sedgebrook's front desk service areas in both the Independent Living and Health/Rehabilitation Center buildings on our campus.

We offer a generous benefits package for eligible employees which includes:

  • Health, Dental & Vision Insurance - benefits package beginning the 1st of the month following your hire date
  • Get paid daily with DailyPay!
  • Paid Time Off & Paid Holidays
  • 401(K) with Company Match
  • Employee Meal Program
  • Health Care and Dependent Care Flexible Spending Accounts
  • Short- & Long-term Disability Insurance
  • Life/AD&D Insurance
  • Employee Assistance Program
  • Tuition Reimbursement
  • Indoor Parking Garage
  • Child Care Discount with KinderCare

Here are a few of the daily responsibilities of the Lead Receptionist:

  • Greet, welcome and direct residents, visitors, staff in a friendly and professional manner, while handle questions or concerns efficiently.
  • Manage incoming calls, emails, faxes, and all other correspondence. Direct to appropriate appropriate resident, staff member, or department.
  • Assist the Business Office Manager with the training and coaching of team members to ensure all questions/concerns are handled in an appropriate, accurate and efficient manner.
  • Assist with scheduling the team members' shifts.
  • Coordinate office supply ordering and manager inventory.
  • Assist with administrative tasks such as data entry and maintaining physical and/or electronic records and files.
  • Monitor reception area traffic; directing, deliveries, packages, etc.
  • Maintain accurate information, pertaining to residents being off campus, via the away book, away latch log and shift pass along.

Here are a few of the qualifications we need you to have:

  • High school diploma or general education degree (GED) required
  • Minimum of three (3) years related receptionist or office administration experience.
  • Proficiency in office software, including Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.).
  • Must possess strong verbal and written communication skills and exceptional organizational skills.
  • Must be able to multi-task efficiently in a fast-paced environment, while maintaining a positive attitude.
  • Ability to effectively lead a team and provide mentorship to new or current team members.
  • Ability to operate postage and copy machinery.
  • Must be able to speak conversational English to communicate with residents, visitors, family members, supervisor and co-workers.
  • Associate's or Bachelor's degree a plus.
  • Previous experience in a senior living environment or medical facility preferred.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer

Job Tags

Daily paid, Holiday work, Full time, Temporary work, Flexible hours, Monday to Friday,

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