Incident Problem Manager Job at Mastech Digital, Reston, VA

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  • Mastech Digital
  • Reston, VA

Job Description

Role: Problem Manager

Location: 3 days on site in Reston VA or Plano TX

Duration: multiyear – capped at 2-year tenure limit

Top Skills' Details

  • Facilitate root cause analysis investigation of technology incidents, develop roadmap / strategy to permanently fixes to those causes
  • Identify broader trends and patterns to remediate enterprise-wide issues.
  • AWS experience is required
  • Must have exceptional writing skills

Secondary Skills - Nice to Haves

  • Incident management
  • ServiceNow

Job Tags

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