HVAC General Manager (Baltimore) Job at ZipRecruiter, Baltimore, MD

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  • ZipRecruiter
  • Baltimore, MD

Job Description

Job DescriptionJob Description Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Are you a visionary leader with a deep understanding of the HVAC industry, ready to take the helm and drive significant growth? We're seeking an exceptional HVAC General Manager to spearhead our operations, cultivate a high-performing team, and champion our commitment to innovation and unparalleled customer satisfaction.

Your Duties:

As our HVAC General Manager, you will be the driving force behind our success, responsible for:

  • Strategic Leadership & Growth: Develop and execute comprehensive business strategies to expand market share, enhance profitability, and ensure sustainable growth across all HVAC service, installation, and sales departments.

  • Operational Excellence: Oversee all daily operations, optimizing workflows, improving efficiency, and ensuring the highest quality standards in every project and customer interaction.

  • Financial Stewardship: Take full ownership of the P&L, managing budgets, controlling costs, analyzing financial data, and identifying opportunities for revenue enhancement and operational savings.

  • Team Empowerment & Development: Lead, mentor, and inspire a diverse team of managers, technicians, and support staff. Foster a culture of continuous learning, professional growth, and accountability, ensuring we attract, retain, and develop top talent.

  • Customer & Client Relations: Build and maintain strong relationships with key clients, addressing escalated issues, ensuring exceptional service delivery, and driving customer loyalty.

  • Innovation & Technology Adoption: Stay at the forefront of HVAC industry trends, embracing new technologies, smart systems, and energy-efficient solutions to keep us competitive and forward-thinking.

  • Compliance & Safety: Uphold stringent safety protocols and ensure full compliance with all industry regulations and local codes.

What You'll Bring:

  • Proven Leadership: 5+ years of progressive management experience in the HVAC or home services industry, with a demonstrated ability to lead diverse teams and achieve ambitious goals.

  • P&L Mastery: Extensive experience managing profit and loss statements, including budgeting, financial forecasting, and cost control.

  • HVAC Expertise: A deep understanding of HVAC systems, equipment, technologies, and best practices, including current industry standards and regulations.

  • Strategic Acumen: Ability to develop and implement strategic plans, adapt to market changes, and identify new growth opportunities.

  • Exceptional Communicator: Strong verbal and written communication skills, with the ability to effectively convey vision, provide clear direction, and build rapport with employees, customers, and stakeholders.

  • Problem-Solver: Superior analytical and problem-solving skills, with the capacity to make data-driven decisions and implement effective solutions.

  • Customer-Centric Mindset: A relentless commitment to delivering outstanding customer service and ensuring customer satisfaction.

  • Valid Driver's License with a clean driving record.

The Perks of Leading Our Team:

We invest in our leaders and believe in a supportive, rewarding environment:

  • Highly Competitive Salary: Commensurate with experience and proven track record.

  • Performance-Based Incentives: Lucrative bonus and profit-sharing opportunities tied directly to company success.

  • Comprehensive Benefits Package:

    • Premium Health, Dental, and Vision Insurance

    • Generous 401(k) with Company Match

    • Paid Time Off (PTO) and Paid Holidays

  • Company Vehicle/Allowance: For business travel and operational needs.

  • Professional Development: Access to advanced training, industry conferences, and opportunities for continuous learning and career

  • Empowering Culture: A collaborative and respectful work environment where your ideas are valued, and your leadership makes a tangible difference.

  • Work-Life Balance: We understand the demands of leadership and strive to support a healthy work-life integration.

  • Work Location: In person, leading from the front.
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Job Tags

Full time, Local area,

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