Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Position Summary:

To assist in the achievement of the company's strategic objectives and annual goals through the delivery of exceptional service and support, reflecting Good Life Brands (the Company) vision, mission, purpose, and values.

Responsibilities:

• Create a care culture.
• Create a positive customer experience.
• Assume full responsibility for profit and loss related activities.
• Develop a care culture throughout the organization.
• Oversee key operational areas of the business, including HVAC and Plumbing service offerings, profitability, and effectiveness.
• Coordinate communication with field and technical service to ensure best practices are utilized across the company.
• Oversee operational efforts to ensure employee engagement is aligned with the company's goals.
• Provide day-to-day leadership to operational teams.
• Clearly communicate company goals and performance metrics to department heads.
• Assist the President in developing branch goals aligned with the company's vision, mission, purpose, and goals.
• Develop budgets for sales, direct costs, overhead costs, and profitability.
• Be accountable for team performance and progress toward company goals.
• Build the company's image by collaborating with customers, government, community organizations, and employees.
• Establish strong business networks to advance the company's vision, mission, and purpose.
• Manage performance using the scorecard metrics.
• Train, coach, and mentor team members.
• Perform other duties as assigned.

Position Requirements:

• Minimum of a bachelor's degree and at least eight years of experience in a leadership role within a multi-service business.
• Excellent verbal and written communication skills, including professional interaction at all organization levels.
• Ability to delegate responsibilities and develop leadership skills in team members.
• A collaborative, customer-service-focused work style.
• Willingness to lead a team effectively to produce positive outcomes.

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