Job Description

Aesthetic Dentistry of Manhattan seeks a Dental Administrative Assistant to join our team. Our Dental Administrative Assistant is an essential member of our team and is responsible for assisting with office operations, administration, and patient correspondence. Our ideal candidate will have prior administrative experience, ideally in a medical or dental office, and exceptional attention to detail, strong customer service orientation, and a willingness to learn and grow on the job.

Primary Responsibilities:

• Assist With Office Operations
• Greet our patients and create a comfortable, hospitable office environment
• Maintain patient files, insurance correspondence, and medical compliance records
• Organize our office administrative materials
• Coordinate our Appointment Calendar
• Schedule our patients’ appointments
• Ensure our appointment calendar is structured in a way that maximizes our ability to treat our patients smoothly and efficiently
• Manage Patient Correspondence
• Communicate with current and prospective patients to ensure they have the information they need to make, and keep, their dental appointments
• Correspond with patients on the financial and insurance details that position them for a smooth dental visit
• Communicate Treatment Plans to our Patients
• With support from our dental team, outline treatment plans for our patients so that they understand the purpose, financial commitments, and necessary appointments for us to meet their needs as a patient

Qualifications:

• Excellent attention to detail
• Strong organization and time management skills
• Exceptional oral and written communication
• Outstanding interpersonal skills
• Consistent customer service orientation
• Consistent willingness to learn, grow, and improve
• At least 1 year of prior administrative experience, ideally in a medical or dental office.
• Experience in Hospitality industry a major plus
• Prior experience with financial tracking and accounting strongly preferred but not required
• Strong comfort and skill with Microsoft Office Products, Google Office Applications, and Dental Practice Management Software (Dentrix or comparable software)

Job Tags

Similar Jobs