Job Description

Job Title: Field Technician

Job Location: Nashua, NH

Duration: 6-12 months (Temp to Perm)

Pay Range: $40-45/hr on W2 and upon Conversion $80,000-90,000 Salary

Description:

• Client is looking for a Field Technician for the Company’s Field Services organization supporting the Federal Aviation Administration (FAA).
• This role will be responsible for onsite support at the Boston Air Route Traffic Control Center (ZBW/ARTCC).
• This position will also support remote locations around the New England area.

Essential Functions:

• This is a support level position requiring thorough knowledge of the installation, maintenance, and repair of telecommunications related systems and/or equipment, gained through formal education or from considerable and varied experience in working with the installation, service activation, maintenance, and repair of telecommunication systems and devices.
• Responsible for the installation, repair, configuration, test and preventative maintenance of network equipment, telecommunications equipment and/or computers.
• Proficient in Microsoft or UNIX operating systems, and the components of the MS Office Suite.
• Maintains records on repairs, downtime, changes and updates.

Network Knowledge / Skills:

• Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449
• Have an excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
• Good working knowledge of power testing, AD and DC including 3 Phase AC.
• Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
• Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
• Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.

Computer Knowledge / Skills:

• Perform basic software troubleshooting and diagnostics,
• Serve as the point of contact for unresolved problems from the Help Desk or NOC.
• Install hardware and software including operating system and office applications,
• Responsible for providing computer hardware, software and network technical support to end-users,
• Assists with setup and configuration of system hardware and software.
• Microsoft Office suite.

Qualifications:

• AA/AS degree plus 2-4 years of Telecommunications and/or 6-8 Network Engineering experience is required
• Possess and maintain a valid Driver’s License, and a satisfactory driving record, as conditions of initial (and continued) employment.

Preferred Additional Skills:

• Network+, CCNA, CCNP, CCNA Wireless, A+
• Ability to work from home, in an “on-call” status.
• Must have the ability to obtain and maintain active DOD Secret Clearance
• Capable of lifting 70 pounds
• Must be willing to travel (up to 100% of the time) to remote sites within a 3hour drive circle of base location. Technicians may be asked to travel outside of their assigned region, as needed.
• Posses and maintain a valid Driver’s License, and satisfactory driving record, as conditions of initial (and continued0 employment
• Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet
• Willingness and/or ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required.
• Excellent customer service skills.
• Ability to work in high stress and visibility environment.

Employee Benefits:

At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:

• Four options of medical Insurance
• Dental and Vision Insurance
• 401k Contributions
• Critical Illness Insurance
• Voluntary Permanent Life Insurance
• Accident Insurance
• Other Employee Perks

EEO Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Cell phones are not allowed at the client site, shooting of photos and/or videos are strictly prohibited while inside the client facility.

EEO Employer – Minorities/Females/Disabled/Veterans/Gender Identity/Sexual Orientation

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