Job Description

Are you ready to be the driving force behind our clients' online success? As an Ecommerce Account Manager at Powerplay Retail, you'll be the maestro orchestrating seamless online experiences. Your mission? Build rock-solid relationships with our brand partners, ensure their content is always fresh and exciting across marketplaces, and tackle any challenges that come your way with flair and finesse.

Who we are:

At Powerplay Retail, we're not just another retail agency; we're a dynamic team of retail and ecommerce experts that thrives on innovation and operates with an unstoppable growth mindset. We're all about slashing time-to-market, expanding sales channels, and accelerating brand growth. Picture this: a team with a combined 250 years of experience connecting the most innovative brands with the biggest online and in-store retailers. Yep, that's us! And we're not stopping there. We're diving headfirst into all the realms of retail and ecommerce, including powerhouses like Amazon, TikTok Shop, Target+, Walmart Marketplace, and beyond!

We're not your typical office with sterile vibes. We're a bunch of real people who LOVE what we do and take immense pride in our work. Job titles don't define us because, hey, everyone's got unique experience and fantastic ideas, no matter where they're from or what department they're in. We're not just talkers; we're DOERS. We embrace the new, and we're not afraid to tackle anything that comes our way.

Who you are:

You are a go-getter who is driven by results. You thrive in a fast-paced environment where no two days are the same. You enjoy problem solving and approach work with curiosity. You want to make an impact in a growing company. You have a positive attitude and want to work with a company that gets stuff done!

Responsibilities include:

• Manage multiple brand accounts by building strong relationships, resolving client issues, and ensuring brand content is up to date on appropriate marketplace.
• Monitor analytics such as sales, inventory, feedback, and product lines to ensure efficient increase in traffic to landing pages.
• Maintain ongoing brand plan that aligns with partner objectives, metrics, and performance measures.
• Ensure brand content is continually updated to improve brand position and growth in sales.
• Proactively identify, address, and solve customer issues impacting marketplace reviews or experience.
• Collaborate with cross functional teams to ensure successful launch/implementation of brands.
• Create ad-hoc reports when needed.
• Other duties as assigned.

Qualifications:

• Bachelor’s Degree in Business, Supply Chain Management, or related field.
• Minimum of 3 years’ experience in Retail, Rep Firm, or Manufacturer preferred.
• Experience with management or set up on Marketplace platforms such as Amazon or Walmart strongly preferred.
• Highly proficient in Microsoft Excel, PowerBi or other related databases, strongly preferred.
• Strong analytical and problem solving skills.
• Strong oral and written communication skills
• Hybrid environment out of our corporate office in Mendota Heights, MN (4 days per week in office).

What we offer:

We provide competitive salaries and benefits to make sure you and your families are taken care of. This includes:

• 401k with a non-elective 3% contribution from Powerplay
• 75% of monthly insurance premiums paid for by Powerplay
• 9 paid holidays, plus week off between Christmas and New Year’s
• 15 days PTO upon hire
• flexible work environment
• cell phone reimbursement
• frequent food trucks, when in season
• stocked refrigerators
• happy hours, company outings, volunteer events
• opportunities to learn and grow in your career!

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