Job Description

Director of Quality Management-Post Acute Care (or Risk Management) JD/RN

Join Our Dynamic Senior Living Organization!

EveryAge based in Newton, NC is a leading multi-site, not for profit, senior living organization dedicated to providing exceptional care and enriching the lives of our residents and participants. With a commitment to innovation, quality, and compassion, we strive to create a supportive and vibrant community for seniors across our various locations in North Carolina and Virginia. 

Position Overview

If you're a quality focused, seasoned professional with a passion for senior living and a keen eye for detail, we have the perfect opportunity for you. Join us as the Director of Quality Management and work closely with our home office team to provide the regulatory excellence we are known for!

Reporting to the Chief Quality and Compliance Officer, you would provide guidance on clinical regulatory policy and auditing for post-acute care in our CCRCs, PACE Programs, Home Health and Hospice services. This role ensures that all development requests from government or contracted oversight agencies are submitted timely, accurately, and in compliance with federal and state regulations. The Director also provides education and conducts quality and compliance audits at EveryAge affiliate locations according to the compliance work plan.

Key Responsibilities

• Ensure compliance by examining records, reports, and documentation; recommend improvements to internal controls.

• Monitor quality measures, benchmarks and key performance indicators to identify opportunities and assist locations in developing improvement strategies.

• Maintain policies and procedures in line with regulatory changes, as directed by the Chief Quality and Compliance Officer.

• Address compliance, policy, and regulatory questions; assist with problem-solving.

• Support facilities during surveys and audits by accreditation organizations, Medicare, Medicaid, and third-party payors.

• Stay informed of regulatory changes affecting service delivery and reimbursement; maintain knowledge of relevant rules and regulations.

• Communicate with government agencies on behalf of the organization.

• Develop and provide employee training on quality and compliance policies.

Qualifications

• Minimum Bachelor degree in health-related field. RN, JD, or Master’s preferred.

• Understanding of health care delivery, risk management and patient safety principles obtained from 5+ years of health care, risk management/patient safety.

• Five years of progressive nursing experience, including at least five years of nurse management experience in a long term care facility, home health, and/or hospice.

• Strong understanding of federal and state long-term care regulations and survey process as well as the ADR process, reimbursement systems and processes is required.

• Strong analytical thinking skills and be ability to maintain meticulous records of complaints and compliance activities

• Good organization, communication and human relation skills required.

• Good computer skills required. Experience working with an electronic health record strongly preferred.

• Self-motivation, assertiveness and independent decision-making skills required.

• Attention to detail.

• Ability to handle multiple priority projects.

What We Offer

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• A supportive and collaborative work environment.

• The chance to make a meaningful impact in the lives of our employees, residents and their families.

How to Apply

If you are a dedicated and detail-oriented professional with a passion for quality in a dynamic senior living organization, we invite you to apply by submitting your resume and cover letter to Michelle Roseman at mroseman@everyage.org Please include "Director of Quality Management" in the subject line of your email.

We look forward to welcoming a new member to our team who shares our commitment to excellence and compassion in senior care.

Join us in making a difference!

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