Director of Housing Job at LHH, San Francisco, CA

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  • LHH
  • San Francisco, CA

Job Description

Director of Housing

  • Location: San Francisco, CA
  • Status: Full-Time / Exempt
  • Schedule: Monday through Friday 9 AM - 5 PM - Onsite

ESSENTIAL FUNCTIONS

Management

  • Responsible for the overall operational performance of the organization's property portfolio.
  • Ensure compliance with all relevant rules, regulations, and laws. Adhere to procurement policies.
  • Coordinate and strategize future projects to expand the property portfolio.
  • Manage and develop annual budgets.
  • Ensure alignment of property performance with budgets.
  • Foster a collaborative partnership with Resident Services Leadership.
  • Identify and implement strategies for ongoing operational improvements.

Day-to-Day Operations

  • Develop and implement policies on building operations and maintenance.
  • Monitor occupancy, rent collection, and cost control to ensure financial stability.
  • Ensure all buildings are clean, well-maintained, and follow preventative maintenance schedules.
  • Ensure safety procedures are followed and working conditions are safe.
  • Manage resident relationships and address issues regarding property management services.
  • Support the development of leasing and marketing plans for each property.
  • Foster collaboration between property management staff and resident services staff.
  • Manage subsidized units for residents.

Financial Reporting

  • Prepare regular reports in accordance with protocols and requirements.
  • Participate in the development of annual property operating budgets.
  • Ensure timely collection and entry of monthly rents.
  • Monitor and approve expenses for each property.
  • Reconcile rent ledger and operating expenses.
  • Review outstanding accounts receivable issues.

Staff Management and Development

  • Recruit, hire, supervise, motivate, and develop the property management team.
  • Create a work environment that fosters teamwork and a mission-driven atmosphere.
  • Oversee employee performance reviews and provide ongoing support and feedback.
  • Provide strong leadership, clear direction, and ensure accountability within the department.
  • Experience working within a unionized organization is preferred.

Collaboration with Staff

  • Ensure alignment of program outcomes and property management operations with the Leadership Team.
  • Collaborate with Finance, Occupancy and Compliance, and Asset Management to meet deliverables and compliance requirements.
  • Coordinate with Resident Services Department at site and agency levels.
  • Support the Real Estate Development team in funding applications and project conceptualization.
  • Participate in industry events, advocacy, or fundraising activities as appropriate.
  • Perform other duties as assigned.

SUPERVISORY RESPONSIBILITY Facilities Director and Housing Operations Supervisors

Reports to: Chief Executive Officer

Qualifications

  • BS or BA degree in business administration or related field.
  • Minimum eight years’ experience in property management, including supportive housing, affordable housing, and non-profit management.
  • Ability to develop budgets and review financial statements.
  • Strong computer skills, including word processing, databases, spreadsheets, and property management software.
  • High level of organization and ability to complete complex tasks with minimal supervision.
  • Excellent communication skills, both written and verbal.
  • Demonstrated leadership ability as a member of senior management.

If interested, please send resumes to carly.dilworth@LHH.com

Job Tags

Full time, Monday to Friday,

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