Customer Service Representative Job at Murrelektronik North America, Suwanee, GA

bkpWS1MzZ2VLSWRTZVJTcCtQT1RaSVg5SVE9PQ==
  • Murrelektronik North America
  • Suwanee, GA

Job Description

Deliver great experiences, one customer at a time.

At Murrelektronik, we don’t just sell products, we build partnerships. As a Customer Service Representative , you’ll be at the heart of that mission, serving as the first point of contact for internal and external customers and making sure their questions are answered, their orders are processed smoothly, and their experience exceeds expectations.

This role is ideal for someone who’s energetic, detail-oriented, and thrives on helping others. If you’re the kind of person who loves solving problems and making people’s day better, we want to hear from you.

What You’ll Do

  • Handle incoming customer inquiries via phone, email, and our case management system.
  • Accurately process orders and pricing/availability quotes (P&A).
  • Support and maintain order entry accuracy, ensuring timely completion.
  • Resolve customer issues with a sense of urgency and a focus on satisfaction.
  • Learn our product catalog and begin building foundational product knowledge.
  • Collaborate with Customer Service Specialists and other internal teams to ensure seamless service.
  • Attend training sessions to grow your knowledge and skills.

What You Bring

  • 1–3 years of customer service experience (bonus if it’s in a technical, B2B, or manufacturing setting).
  • Familiarity with SAP or similar CRM/ERP systems is a plus.
  • Comfortable using Microsoft Office tools, especially Outlook, Word, and Excel.
  • Excellent communication skills, both written and verbal.
  • Detail-driven mindset with a desire to get things right the first time.
  • Positive attitude, team spirit, and a customer-first approach.
  • Willingness to learn and grow in a fast-paced, ever-changing environment.
  • Emotional intelligence and professionalism in all interactions.
  • Alignment with Murrelektronik’s core values.

Education & Work Environment

  • Bachelor’s degree in Business or a related field preferred.
  • Minimal travel may be required for team meetings or training.
  • This role is in-office. You'll need the ability to sit, stand, and use a computer for extended periods.

Why You’ll Love It Here

You’ll be part of a team that values growth, collaboration, and a great attitude. Here's what we offer:

  • Medical, dental, and vision benefits (with HSA contributions)
  • Telemedicine and dedicated healthcare support—even if you waive our plan
  • Generous PTO, paid holidays, and volunteer time off
  • Paid parental leave
  • Fitness reimbursement
  • Work from home days
  • 401(k) with a 4% company match
  • Tuition reimbursement and professional development support
  • A forward-thinking, global team that values creativity and curiosity

Job Tags

Holiday work,

Similar Jobs

SYSTEMTEC

Instructional Designer Job at SYSTEMTEC

 ...Instructional Designer E-Learning Development SYSTEMTEC is seeking an Instructional Designer for a hybrid opportunity in the Columbia, SC area. The candidate will need to be a creative and detail-oriented with strong technical and multimedia development skills... 

Texas Department of Public Safety

DPS - IT - Programmer III, ADS - 0243 Job at Texas Department of Public Safety

 ...anticipated for this position. Driving requirements: Occasional (five [5%]).State of Texas Benefits and Retirement Information: A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with... 

Atlas Search

Real Estate Tax Attorney - Director (Transactions only) Job at Atlas Search

 ...A Major Real Estate/REIT firm in NYC is looking to add a Director of Tax Advisory that has a strong Transactions background from a Top Law Firm. POSITION RESPONSIBILITIES: The...  ...disposition of a real estate investment. Coordinate entity due diligence and third-party... 

Baylor Scott & White Health

Staff - Registered Nurse (RN) - NICU - Neonatal Intensive Care Job at Baylor Scott & White Health

 ...Baylor Scott & White Health is seeking a Registered Nurse (RN) NICU - Neonatal Intensive Care for a nursing job in Round Rock, Texas. Job Description & Requirements ~ Specialty: NICU - Neonatal Intensive Care ~ Discipline: RN ~ Duration: Ongoing ~36 hours... 

National Testing Network

DPS Communications Specialist Job at National Testing Network

LAS VEGAS, CITY OF 495 S. MAIN STREET, 1ST FLOOR LAS VEGAS, NEVADA 89101(***) ***-**** Updated: April 08, 2025 DPS Communications Specialist - City of Las Vegas Employment Opportunity: The city of Las Vegas is accepting applications for DPS Communication...