Customer Service Representative Job at bet365, Marlton, NJ

bjVGTVNYTWRMSVJXZmh5aTkvU1dZb2IrSWc9PQ==
  • bet365
  • Marlton, NJ

Job Description

Who we are looking for:

Embark on an exciting journey as a Customer Service Representative, where your enthusiasm for delivering outstanding service will shine through every interaction. You'll be at the heart of our mission, using various channels to solve problems and elevate the customer experience in a fast-moving, customer-first environment.

What sets us apart is our commitment to nurturing your career. Our immersive training program is more than just an introduction—it’s designed to spark your growth and prepare you for an exciting career.

At bet365, we invest in your development; you’ll be welcomed into a supportive network of mentors and peers committed to your success. Together, we’ll challenge conventions and set new standards for customer service excellence. Join bet365 and step into a career that’s Never Ordinary.

Starting at $22.40 per hour, with an increase to $23.24 post-training, our benefits package includes Company funded healthcare, a 401(k) with Company match, 32 paid days' off annually, bonus, and more. This position is to be filled with a start date of April 7th.

Preferred Skills and Experience:

  • Strong individual and team collaboration skills.
  • Exceptional verbal and written communication abilities.
  • Keen listening skills.
  • A passion for delivering outstanding customer service.
  • Eagerness to expand personal knowledge and skills.
  • Meticulous attention to detail.
  • Proficiency in multitasking within a fast-paced environment.
  • Innovative problem-solving capabilities.
  • Efficient typing, literacy, and numeracy skills.
  • Maintain compliance with individual licensing requirements according to regulations.

Main Responsibilities:

  • Ensuring a positive experience for our customers.
  • Utilizing internal tools to investigate customer inquiries, coordinating with various departments, and escalating within the Customer Service team as needed.
  • Communicating with customers via live chat, telephone, and email effectively and efficiently.
  • Resolving customer requests and complaints in a timely and polite manner.
  • Conducting internal tasks to improve customer perception of our platform.
  • Demonstrating a thorough understanding of policies, procedures, and licensing requirements.
  • Advocating for responsible gaming.

By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy -

Job Tags

Similar Jobs

PTR Global

Graphic Design Specialist Job at PTR Global

Details: ~ Contract to hire (1 yr.)~100% Onsite Skills: Advanced knowledge of Microsoft Office (PowerPoint, Excel and Word). Advanced knowledge of Adobe CC Suite (i.e. Illustrator, Photoshop, InDesign, Acrobat Professional). MapInfo, Adobe Animate, ...

Global Elite Group

Airline Operations Supervisor- EWR Job at Global Elite Group

 ...Airline Operations Supervisor Aviation Security Company Newark Liberty International Airport- Newark, NJ Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Our unarmed security officers are in the... 

Double Leap LLC

Sprinter/Cargo Van Owner Operator Job at Double Leap LLC

 ...OTR and Local Drivers Wanted Across The United States Are you an owner-operator with a sprinter van or cargo van and ready to go over the road? Sign up with Double Leap to get the best load offers. Double Leap LLC is your trusted logistics partner . We provide... 

Calculated Hire

Receptionist Job at Calculated Hire

 ...Calculated Hire is looking for a reliable and friendly Receptionist to work with one of our public sector clients in Lexington, KY. They are a community-based office that puts an emphasis on excellent service and positive interactions. Minimum qualifications: High... 

Baton Rouge Area Foundation

Director of Competitive Grantmaking Job at Baton Rouge Area Foundation

 ...THE BATON ROUGE AREA FOUNDATION Director of Competitive Grantmaking About the Baton Rouge Area Foundation Created in...  ...philanthropists at every stage of their journey of giving - providing education, counsel, and tools to help them support nonprofits and the...