Customer Service Representative Job at bet365, Marlton, NJ

bjVGTVNYTWRMSVJXZmh5aTkvU1dZb2IrSWc9PQ==
  • bet365
  • Marlton, NJ

Job Description

Who we are looking for:

Embark on an exciting journey as a Customer Service Representative, where your enthusiasm for delivering outstanding service will shine through every interaction. You'll be at the heart of our mission, using various channels to solve problems and elevate the customer experience in a fast-moving, customer-first environment.

What sets us apart is our commitment to nurturing your career. Our immersive training program is more than just an introduction—it’s designed to spark your growth and prepare you for an exciting career.

At bet365, we invest in your development; you’ll be welcomed into a supportive network of mentors and peers committed to your success. Together, we’ll challenge conventions and set new standards for customer service excellence. Join bet365 and step into a career that’s Never Ordinary.

Starting at $22.40 per hour, with an increase to $23.24 post-training, our benefits package includes Company funded healthcare, a 401(k) with Company match, 32 paid days' off annually, bonus, and more. This position is to be filled with a start date of April 7th.

Preferred Skills and Experience:

  • Strong individual and team collaboration skills.
  • Exceptional verbal and written communication abilities.
  • Keen listening skills.
  • A passion for delivering outstanding customer service.
  • Eagerness to expand personal knowledge and skills.
  • Meticulous attention to detail.
  • Proficiency in multitasking within a fast-paced environment.
  • Innovative problem-solving capabilities.
  • Efficient typing, literacy, and numeracy skills.
  • Maintain compliance with individual licensing requirements according to regulations.

Main Responsibilities:

  • Ensuring a positive experience for our customers.
  • Utilizing internal tools to investigate customer inquiries, coordinating with various departments, and escalating within the Customer Service team as needed.
  • Communicating with customers via live chat, telephone, and email effectively and efficiently.
  • Resolving customer requests and complaints in a timely and polite manner.
  • Conducting internal tasks to improve customer perception of our platform.
  • Demonstrating a thorough understanding of policies, procedures, and licensing requirements.
  • Advocating for responsible gaming.

By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy -

Job Tags

Similar Jobs

Sodexo

Bartender - Airport Lounges Job at Sodexo

Bartender - Tipped UF463T Job Overview: The Bartender will provide exceptional customer service, and mix and serve drinks to patrons, directly or through wait staff, quickly and without waste. Bartenders must work well with wait staff and other staff to ensure...

Blue Signal Search

Systems Support Engineer Job at Blue Signal Search

 ...growing law firm with a focus on personal injury and property damage, is currently seeking a motivated and skilled Systems Support Engineer to enhance their IT team. This role offers the opportunity to support end users in the effective use of various software... 

Wolfe & Wyman LLP

Litigation Paralegal Job at Wolfe & Wyman LLP

 ...Order discovery Preparing trial document Prepare/serve subpoenas. Summarizing of deposition transcripts Required Paralegal Certificate Salary: Compensation based upon experience ($70-85K) Note: Base salary is determined by number of years... 

American Equipment HR LLC

Scale Service Technician w/CDL Job at American Equipment HR LLC

 ...- Keep track of spare parts, tools, and equipment required for scale service and maintenance. Replenish supplies as necessary. Training- Stay up-to-date with the latest advancements in scale technology and industry best practices. Participate in training programs to... 

ABB

Senior Service Engineer Job at ABB

 ...the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving...  ...individual differences. This position reports to Field Service Manager Your role and responsibilities Provide knowledge of and...