Collections Representative Job at Genius Talent, Newport News, VA

bXBSSlQzSWZJNFJTZHhLcDgvV1NZWW4vSkE9PQ==
  • Genius Talent
  • Newport News, VA

Job Description

Genius Talent has partnered with a leading credit union in search of a Recoveries Representative. The Recoveries Representative monitors and maintains assigned accounts through review, follow-up, and implementation of payment arrangements. Collects on charged-off accounts and assists with related legal matters. Responds to member and staff queries about accounts relating to all post-charge-off accounts. Communicates with members negotiating and recommending solutions to improve member account status. Performs skip-tracing and account documentation of negotiated payment arrangements while adhering to applicable regulatory requirements and internal guidelines.

Responsibilities:

  • Performs processing in most of the following specialized legal collections areas: Payment Arrangements/Settlements on charged-off accounts, Warrants in Debt and court procedure, Subpoenas/Information Requests, Liens/Garnishments, Bankruptcy, and Repossessions.
  • Makes outbound collection attempts to members by telephone and letter to assist them in setting up payment arrangements on charged-off accounts.
  • Recommends resolutions to members with delinquent accounts; manages and follows up when payment arrangements have not been met.
  • Performs skip tracing inquiries and activities, as necessary, to obtain contact information to contact members with charged-off accounts.
  • Resolves charged-off loans or shares on members’ accounts using negotiation skills.
  • Navigates multiple systems to contact, track and monitor member accounts.
  • Performs quality control on documents and processes.
  • Performs specialized research and responds to requests from internal and external sources.

Requirements:

  • One year of collections, customer service, sales, or other related experience is required.
  • One year from college or technical school preferred.

Job Tags

Similar Jobs

Casco Automotive Group - An Amphenol Company

Warranty Analyst Job at Casco Automotive Group - An Amphenol Company

JOB SUMMARY : The Warranty Analyst will be responsible for diagnosing and troubleshooting functional issues on the returned warranty and plant rejects from OEMs. KEY RESPONSIBILITIES : Conduct detailed failure analysis investigations on the returned products...

DITA EYEWEAR

Retail Sales Associate - Stylist Job at DITA EYEWEAR

 ...Retail Sales Associate - Stylist Dita, a luxury eyewear company, seeks to hire energetic, experienced, and highly motivated Full-...  ...great sense of style and a keen eye for trends in the eyewear and fashion industries ~ Excellent teamwork skills/positive attitude... 

Green Life Science

Pediatrician Job at Green Life Science

Job Title: Pediatric Physician (Contractor) Location: Detroit, MI About Us: An independent provider of clinical research services in the home, focusing on providing clinical trials in a patient-centered manner by sending nurses to patients homes for assessments...

Certified Mobile Notary Service

Mobile Notary Signing Agent / Be Your Own Boss! Job at Certified Mobile Notary Service

 .... Must have knowledge of conventional loan packages Title or Mortgage experience...  ...is required to meet customers for mobile signing appointments Requirements Internet...  ...to read: I want to become a loan signing agent. Please reference agent id code CMNSROXANNAG... 

CLG Nashville

Client Relations Representative (Entry Level) Job at CLG Nashville

 ...Client Relations Representative | Entry Level In our Entry Level Client Relations Representative position, we aim to teach and develop our team into well-rounded professionals by incorporating our core values. The primary responsibility of our Client Relations Representatives...