Call Center Representative Job at Ultimate Staffing, Buford, GA

bEpGSVRIOFZLNFpXZUJTcTlQR1RZb2I0SXc9PQ==
  • Ultimate Staffing
  • Buford, GA

Job Description

Duties:

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Using phone/email/chat to communicate.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.


Skills/Qualifications:
Customer Service, Phone Skills, Email Skills, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Resolving Conflict, Analyzing Information, Multi-tasking, etc.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Local area,

Similar Jobs

Drury Hotels

Assistant General Manager Job at Drury Hotels

 ...Our Team as a Back of House Assistant General Manager at the Soon-to-Open Drury Plaza Hotel North Charleston! Are you a dedicated cleaning professional with a passion for excellence and an eye for detail? We are seeking an enthusiastic and experienced BOH Manager to... 

SideRamp

Talent Acquisition Specialist Job at SideRamp

About SideRamp SideRamp allows professionals to engage with part-time opportunities in the gig economy, offering a centralized platform that manages high-quality, flexible side gigs. We focus on connecting our users to various freelance and part-time workfrom discovering...

Insight Global

Assembly Process Engineer Job at Insight Global

 ...including feeders, conveyors, robots, vision system, fastening, testing and assembly tooling. ~ Auto Cad, Teamcenter, E2KS, GSPAS, MIDAS, GI, and other PLM-related tools for Design ~ QOS, PFMEA, DCP, FIS, One Spot, Ariba Purchasing System, and other LRCA elements..... 

Midwest Refuah Health Center

Pediatrician Job at Midwest Refuah Health Center

 ...Midwest Refuah Health Center is looking for a Pediatrician or Family Physician with significant experience in pediatric care. The selected provider will offer comprehensive healthcare services to patients aged 0-18 if s/he is a Pediatrician, or to patients of all ages... 

Autism Speaks

Senior Manager, Community Engagement - West Job at Autism Speaks

 ...resource fair, theres something for everyone. Individual will work from home, but candidates should be located in the greater Los Angeles...  ...(Raisers Edge and/or Luminate preferred) Ability to work evenings and weekends as necessary Ability to travel within chapter...