Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude. This position includes the following: -Answering incoming phone calls in a fast-paced enviroment. -Resolving Tier 1 level issues -Reviewing taxpayer accounts -Verifying, gathering and simultaneously updating key information -Educating taxpayers of online resources and current tax policies -Submitting requests for payment arrangements -Participation in all team engagement activities. -Meeting performance expectations
Strong ability to multitask Basic use of Microsoft Word, Excel and Google Workspace Basic math skills are required - addition, subtraction, multiplication and division. Communicate well both in writing and verbally Great interpersonal skills Retain knowledge easily Creative in problem solving Goal oriented Organized
Previous two positions should each be at least one consecutive year in a fast paced call center. National call centers in industries such as finance/banking, insurance, telecommunications (not technical support).
High school diploma or equivalent.
...associates degree in human service or behavioral science. State of Ohio licensure LSW, LPC, LISW, LPCC required. This is a part-time position. Triage Counselor Manager Benefits ~11 paid holidays. ~403(b) Retirement Savings Plan. ~ Free Workforce Development...
Description: NALS Apartment Homes believes that an apartment is not simply a place to live, but a place to call home. We embrace opportunities for personal and professional growth, and encourage our employees to share their unique skills, local knowledge, and professional...
...We have an immediate need for a Project Engineer for our Rockland County, NY location.... ...field ~ Multi Trade Experience including electrical and mechanical ~4+ years of experience... ...Our Culture: We believe in the power of collaboration. We work hard to build...
BSA and Compliance Analyst: The BSA and Compliance Analyst will be responsible for developing, implementing, and administering the Bank's BSA/AML program to ensure compliance with the Bank Secrecy Act, and all other Anti-Money Laundering and Office of Foreign Assets Control...
...Department: Rooms Department Position: Director of Maintenance Reports To: General... ...effective energy management and programs with special training for operating departments on... ...: High school or equivalent education required. Bachelors Degree or related technical...