BMW Volvo Mercedes-Benz Service Manager Job at Berglund Luxury Auto Lynchburg, Lynchburg, VA

bjVoSlRuNGNLb0JUZUJldjl2S1lab0w2SXc9PQ==
  • Berglund Luxury Auto Lynchburg
  • Lynchburg, VA

Job Description

At Berglund Automotive Group we aim to create a challenging and positive work environment that promotes excellence. We empower our staff to provide the best experience possible to our clients. Berglund Luxury Lynchburg is looking for a motivated and passionate candidate to join our store as the Service Manager and lead our growing service department. It will oversee the service department for brands BMW, Mercedes-Benz, and Volvo. Envision working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on the staff and customer base. Are you ready to jump-start your career and grow with us? If the answer is yes, apply below!

WE OFFER:

  • Excellent growth potential with growing organization
  • Life, Disability, Dental, Vision, & Health Insurance

* 401K

  • Paid Vacation
  • Employee Discounts

RESPONSIBILITIES:

  • Ensure that customers receive prompt, courteous, and effective service
  • Serve as a liaison between service staff and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
  • Manage and Hire technicians and service advisors
  • Interview and make new hires
  • Manage workload distribution
  • Control and maintain a high shop productivity rate
  • Prioritize required services
  • Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Spend quality time building relationships with the customers
  • Train advisors on processes
  • Coach team on selling
  • Obtaining sales and profit objectives
  • Maintaining service records
  • Aiming to finish in the top of CSI rankings
  • Building and maintaining a positive work environment

REQUIREMENTS:

  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred
  • Ability to lead a team successfully
  • Understanding of sales vs. profit
  • Comfortable with technology including: DMS, Word, Outlook, Excel, and Teams
BMW, Volvo, Mercedes-Benz, BMW Manager, BMW Service Manager, Mercedes-Benz Manager, Mercedes-Benz Service Manager, Benz Manager, Benz Service Manager, Mercedes Manager, Mercedes Service Manager, Volvo Manager, Volvo Service Manager, Lane Manager, Manager, Automotive Service Manager, Automotive Manager, Shop Manager

Job Tags

Full time,

Similar Jobs

Costa Navarino

Residences Security Officer for Costa Navarino (2024) Job at Costa Navarino

 ...the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort...  ...Athens Hilton. The Costa Navarino Residences are seeking for a Security Officer. The successful candidate needs to have excellent... 

Vista Funding Corp

Experienced Loan Officer Assistant Job at Vista Funding Corp

 ...Experienced Loan Officer Assistant Location: Covina, CA (can work from home two times a week after 90-day period) Job Type: Full-Time (36-40 hours...  ...a dynamic and collaborative environment. Competitive pay with semi-monthly compensation. If you are a detail-oriented... 

Ave Maria Press

Part-Time Executive Assistant Job at Ave Maria Press

 ...and serve God. With a rich legacy of publishing high-quality, trustworthy Catholic content, we are a leader in publishing Catholic theology curriculum, ministry resources, and books on prayer and spirituality. We are looking for an energetic, mission-driven person to... 

Eitan Medical

Clinical Education Consultant Job at Eitan Medical

 ...infusion solutions across the continuum of care - from the hospital to the home. Purpose of the Position : The Clinical Education Consultant 1099, is responsible for leading and contributing to successful implementations including education and training for... 

Gpac

BSA and Compliance Analyst Job at Gpac

BSA and Compliance Analyst: The BSA and Compliance Analyst will be responsible for developing, implementing, and administering the Bank's BSA/AML program to ensure compliance with the Bank Secrecy Act, and all other Anti-Money Laundering and Office of Foreign Assets Control...