Bilingual Collections Specialist Job at LHH, Overland Park, KS

bFpOTlRuOGNMb1pUZHhLczhmR1daWVQvSVE9PQ==
  • LHH
  • Overland Park, KS

Job Description

Bilingual Collections Specialist

LHH is assisting with a search for a Bilingual Spanish Collections Specialist for a client in Overland Park, KS. In this role you would work on-site and be responsible for you will work directly with consumers to resolve outstanding account balances, provide exceptional service, and help consumers achieve financial stability. The ideal candidate will have at least 2 years of customer service or collections experience and have ability to work M-F 9:30am to 6:00pm with an 8am to 12pm shift every other Saturday . This is a full-time position paying $21/hour. Read below for additional details!

Key Responsibilities:

  • Provide exceptional customer service.
  • Guide and motivate customers through the collections process.
  • Manage a variety of communication channels (email, inbound calls, chat, and making outbound calls) to work with consumers and establish payment solutions for debt collection and account resolution.
  • Meet key performance indicators as outlined by management.
  • Meet expected quality and compliance standards.

Qualifications:

  • High school diploma or GED required.
  • Spanish speaking - written and oral.
  • Professional communication and interpersonal skills.
  • Call Center experience preferred.
  • Attention to detail and critical thinking.
  • Skilled in problem-solving, negotiating, and resolving conflicts.
  • Commitment to providing best-in-class customer service.
  • Prioritize multiple tasks to ensure successful completion of each debt collection attempt.
  • Ability to work in a fast-paced and changing environment.
  • Ability to work on-site and M-F 9:30am to 6:00pm with an 8am to 12pm shift every other Saturday.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
  • 20 days of PTO
  • GREAT growth opportunities/career path!

Does this sound like something you would be interested in? If so, apply today or email ashley.eaddy@lhh.com!

Job Tags

Full time, Shift work, Saturday,

Similar Jobs

Athletes Global

American Sign language Instructor Job at Athletes Global

 ...elementary students! Our Class Focuses On Teaching: The basics of American Sign Language Alphabets & Numbers American Deaf culture...  ...history ASL communication skills -receptive(listening) and expressive (speaking) Practice using vocabulary in conversation... 

Fair Logistics

Medical Delivery Driver Job at Fair Logistics

 ...appropriate kit(s) from the warehouse that are assigned to you for delivery and ensuring that the kit(s) are complete upon pickup as well...  ...in Bloomfield, CT or a surrounding area. # Must have a valid driver's license and a clean driving record. # Must have a fully... 

Global Channel Management, Inc.

IBM mainframe COBOL Developer Job at Global Channel Management, Inc.

IBM mainframe COBOL Developer needs 5+ years' experience IBM mainframe COBOL Developer requires: -IBM mainframe -COBOL development -JCL -DB2 -SQL IBM mainframe COBOL Developer duties: -Provide guidance on industry best practices, guidelines and governance... 

Milton Hershey School

Youth Development Specialist - Relocation to Hershey, PA Required Job at Milton Hershey School

 ...insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings Relocation assistance and paid training provided Schedule of nine days on followed by three days off. Workdays include a period of personal time while... 

Clinic Concierge

Family Nurse Practitioner (FNP) Job at Clinic Concierge

 ...to be adding on to our amazing team of providers. Role Description This is a part-time or full-time role for a Family Nurse Practitioner at Clinic Concierge. This position will be mainly for evening and weekend coverage. 3-8pm during the week and/or 10-6 on some...